Frequently Asked questions

What is the 120 night sleep trial?
Do you offer warranties?
How much does shipping cost?
Where will my items be shipped from?
Can you ship internationally?
Can you ship to all 50 states?
Will Brilliant Bed help me set up my mattress and bed?
Will you pick up my old mattress and foundation?
Can I return my order?
Do I have to return items in the original packaging?
Will I pay for shipping if I return an item?
Can I exchange an item?
Do your mattresses “off-gas” or smell after they’ve been opened?
Do you offer financing?
Can I finance my whole purchase?
What are the terms of financing?
When will I get my order if I finance my purchase?
If I have bad credit, can I still apply?
How do I apply for a loan?
What do I need to apply?
How long does it take to get approved for a loan?
What happens to my loan if I return my order?